Privacy Policy

1. Who we are

Humo Messenger (the “Service”) is owned and operated by UniconSoft LLC (“UniconSoft,” “we,” “our,” or “us”), located in Tashkent, Uzbekistan. This Privacy Policy applies when you use the Humo mobile application, website, and related services.

2. Information we process

Account information

We process your phone number and information you choose to add to your account, such as your name, profile photo, username, and biography. Verification information is used to register and secure your account.

Contacts and connections

If you grant contact access, Humo may process contacts from your device to help you find people you know. You can deny or revoke this permission in iOS Settings. We also process information about the users, groups, and channels with which you interact.

Messages, calls, and content

We process messages, photos, videos, voice and video messages, files, call information, reactions, captions, and related metadata as needed to transmit, synchronize, store, and display them. Content you share with another person or a group is visible to those recipients.

Technical and usage information

We may process device and app details, IP address, language, time zone, connection information, push-notification tokens, identifiers needed for account sessions, and diagnostic, crash, security, and performance logs. This information helps keep the Service reliable and secure.

Information you choose to provide

When you contact support, report a problem, or send feedback, we process the information in your request and any files or screenshots you attach.

3. Device permissions

Humo requests access only when a feature needs it. Depending on the features you use, this may include:

• Notifications to alert you about messages and calls.
• Contacts to help find and communicate with people you know.
• Camera and microphone for calls, photos, videos, and voice or video messages.
• Photos to let you select media to send and save media you request.
• Location only when you choose to share a location or use a location-based feature.
• Siri when you enable supported Siri features.

You can manage these permissions at any time in your device settings. Turning off a permission may disable the related feature but will not prevent you from using unrelated parts of Humo.

4. How we use information

We process information to:

• create, authenticate, and maintain your account;
• deliver and synchronize messages, calls, media, files, groups, and channels;
• provide notifications and user-selected alert sounds;
• operate, troubleshoot, protect, and improve the Service;
• detect spam, abuse, fraud, security incidents, and violations of our Terms;
• respond to support requests and communicate important service changes; and
• comply with applicable law and valid legal requests.

Where applicable law requires a legal basis, we rely on performance of our contract with you, our legitimate interests in operating and protecting the Service, your consent, and compliance with legal obligations.

5. When information is shared

We do not sell your personal information. We may share limited information in these circumstances:

• With other users: information and content you choose to make visible or send is shared with the intended users, groups, or channels.
• With service providers: infrastructure, hosting, storage, push delivery, security, diagnostics, and support providers may process information only to perform services for us and under appropriate safeguards.
• For safety and legal reasons: we may disclose information when reasonably necessary to comply with law, respond to valid legal process, protect rights and safety, or investigate abuse and security threats.
• Business changes: information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of assets, subject to applicable law and continued protection.

Apple may process information independently when you download Humo, use Apple services, or receive Apple Push Notification service notifications. Apple’s own terms and privacy policy apply to that processing.

6. Storage and international transfers

The Service may process information on systems located in Uzbekistan or other countries where we or our service providers operate. Data-protection rules may differ from those in your country. We use contractual, organizational, and technical safeguards appropriate to the information and applicable law.

7. Retention

We retain information for as long as needed to provide the Service, maintain account continuity and security, resolve disputes, and meet legal obligations. Retention depends on the type of information, why it is processed, and whether you delete content or your account. Limited records may remain in backups or be retained where required for fraud prevention, security, legal claims, or regulatory compliance.

8. Your choices and rights

You can update profile details, manage notification and privacy settings, revoke device permissions, delete individual content where the feature is available, or delete your account. Depending on your location, you may also have rights to request access, correction, deletion, restriction, objection, or a portable copy of certain information.

For clear account-deletion instructions, visit our Delete Humo Account page. For another privacy request, email info@uniconsoft.uz. We may need to verify that the request relates to your account.

9. Security

We use administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, or alteration. No service can guarantee absolute security. Protect your device and verification codes, use device security features, and contact us promptly if you suspect unauthorized access.

10. Children

Humo is not directed to children who are below the minimum age required to consent to use an online service in their country. A parent or guardian who believes a child provided personal information without the required permission may contact us so we can review and take appropriate action.

11. Changes to this policy

We may update this policy to reflect changes in the Service, law, or our practices. We will update the date above and, when appropriate, provide an additional notice in the app or through another suitable channel.

12. Contact us

Privacy questions or requests can be sent to info@uniconsoft.uz. You may also write to UniconSoft LLC, 100093, Tashkent, Yunusabad District, 4th quarter, 84, Yunusobod Gallery complex, 8th floor, Uzbekistan.